Client voices
Mixed formats on purpose — some names generalized, all references point to actual catalog studies.
“The cold vault entry path audit reframed our Incheon pilot — we finally had photos that matched what field teams whispered about.”
Busan · Jun
“Aisle micro-moments study: blunt, useful. Mentioned the planogram disruption lab deck twice in one QBR.”
Verified note · 4/5
“Checkout impulse prompt review caught a screen message fighting our stacker. Verified purchaser.”
“Touchpoint rhythm scan felt uncomfortable at first — too honest about our messy calendar — then became the fix list.”
“Perimeter mapping: five stars for the basket staging photos alone.”
“We brought Cunning Grid in after two failed resets. The shelf interruption checklist from the cold vault study is now a standing attachment.”
Verified note · 4/5
“Planogram disruption lab — replenishment risk log convinced HQ to pause a fragile topper. 4/5 because we want more clubs next time.”
Seoul · Somin
“Field snapshots in portfolio matched our language. Minor wish: more evening shots for convenience missions.”